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Order by telephone:
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Tel: +49-(0)-5185-957 466. We will take your call personally and look forward to assisting you.
Whether you need more information, consultation or enquiries on availability – call right now and ask.. We are at your service in the hours mentioned above and our answering machine will take your details outside our service hours.
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Order per fax:
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Fax: +49-(0)-5185-957 521 all week and at weekends
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Online-Order / E-Mail-Order:
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Order directly from our online shop or send us an Email with your details to: Email: info@oil-painting-portrait.com. If possible, please give us your telephone number for any enquiries we might have.
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Delivery straight to your home / premises:
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All our deliveries are insured and will be delivered by DHL or UPS mail. If you are not at home and no neighbour can accept delivery, we will leave a delivery details card.
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Security
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You have a 14 day, complete right of exchange. You can consider the article for full 14 days. If you are not 100% satisfied with your purchase - send us the article back in the original wrapping i.e. packaging – with no marks or traces of use. You decide whether you exchange for another article or get your money back.
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Delivery charges
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Delivery and packaging flat rates are currently:
9,00 US$ delivery within Germany
15,00 US$ delivery within Europe
25,00 US$ delivery within USA and Canada
Delivery to other countries upon request.
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Payment
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- per credit card
You can pay via Visa, American Express or Euro/MasterCard.
- by pre-payment
Simply transfer the amount with information of your order number or customer number to the account to 886130305 bank code numbers 25010030 at the postal bank of Hannover.
IBAN: DE81 2501 0030 0886 1303 05
Swift / BIC: PBNKDEFF
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Day & Night
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Your can reach us 24 hours a day – 7 days a week. Just call +49-(0)-5185-957 466 (answering machine after service hours).
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Customer Services
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Our aim is to give you the best possible service and we will do our very best to give the best satisfaction with our goods. Should you however, be dissatisfied with our services, we will be happy to receive your calls. Only then can we improve our services farther.
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Oil Painting
